Help & Support
Frequent Asked Questions
How much time will take services to be active?
Services can take from 1 to 24hs to be active, this depends of the payment method you select and the type of service.
Do we offer refunds?
Yes, you can ask for a full refund between 15 days if you are not satisfied with our services.
Which payment methods we accept?
We accept Paypal, credit cards, wire transfers and Bitcoin.
Why 10gbps unmetered servers are too cheap?
Our 10gbps unmetered servers are cheap because we get huge discounts with our carriers for massive bandwidth purchase, this gives us a price of $0.04/mbps.
Are 10gbps servers really unmetered?
Yes, you can use 10gbps 24/7 with no restrictions and with no overages fees.
There are hidden fees?
No, the price you see is the price you pay.
Are servers managed or unmanaged?
Servers are unmanaged but you can purchase our management service.
If i buy a colo, can i access to the datacenter?
Yes, you can schedule and escorted visit to our datacenter for a single colocation, if you purchase a full rack, you can go to datacenter anytime and open the rack with a keycard.
Can i try the services before i buy?
Yes, our dedicated servers comes with a free 4 days trial.
Does servers support ipv6? Can i route my own ips?
Yes, all servers are ipv6 enabled. You can also route your own ip block.